Whistleblower System

1. Purpose

Primart Worldwide Shipping is committed to the highest standards of honesty, integrity, and ethical conduct.
This Whistleblower Policy provides a safe, secure, and confidential process for employees, contractors, suppliers, partners, and other stakeholders to report concerns about unethical or unlawful behavior without fear of retaliation.


2. Scope

This policy applies to all individuals associated with Primart Worldwide Shipping, including:

  • Employees

  • Contractors

  • Suppliers

  • Consultants

  • Agents

  • Business partners

  • Any other stakeholder with a relationship to the Company


3. Reportable Conduct

You are encouraged to report any concerns related to unethical, illegal, unsafe, or improper conduct, including but not limited to:

  • Fraud, theft, or embezzlement

  • Bribery, corruption, or improper payments

  • Financial misreporting or falsification of records

  • Violations of internal policies or industry regulations

  • Harassment, discrimination, or abuse of authority

  • Health, safety, or security violations

  • Environmental harm or unsafe practices

  • Any behavior that compromises the integrity or reputation of Primart Worldwide Shipping

Reports may involve actions by employees, managers, contractors, suppliers, or any other individual connected to the Company.


4. Reporting Procedures

Internal Reporting

Concerns may be reported confidentially through any of the following channels:

  • Direct supervisor or line manager

  • Human Resources

  • The designated Whistleblower Officer

  • Email: reports@primartws.com

External Reporting

If you are uncomfortable reporting internally or believe the issue is not being properly addressed, you may report directly to:

  • Relevant regulatory authorities

  • Law enforcement agencies

  • Government oversight bodies


5. Confidentiality

Primart Worldwide Shipping will treat all whistleblower reports as confidential to the fullest extent possible.
Your identity will not be disclosed unless:

  • Required by law

  • Necessary to conduct a thorough investigation

  • You provide explicit consent

All information provided will be handled with sensitivity and discretion.


6. Protection Against Retaliation

Primart Worldwide Shipping strictly prohibits any form of retaliation against individuals who report concerns in good faith.
Retaliation may include:

  • Dismissal or demotion

  • Harassment or intimidation

  • Discrimination or unfair treatment

  • Any negative action linked to the whistleblower’s report

Employees found retaliating against whistleblowers will face disciplinary action, including possible termination.


7. Investigation Process

Upon receiving a report:

  1. The Whistleblower Officer will conduct an initial assessment to determine credibility and severity.

  2. If warranted, a formal investigation will begin, which may involve:

    • Interviews

    • Document and record review

    • Consultation with internal or external experts

  3. The whistleblower will be updated on the investigation’s progress and outcome where appropriate and permitted by law.

  4. All findings will be documented, and corrective actions will be taken if necessary.


8. False or Malicious Reports

Primart Worldwide Shipping encourages reporting of legitimate concerns.
However:

  • Reports must be made based on reasonable grounds

  • Malicious, knowingly false, or fabricated allegations are prohibited

  • Individuals who knowingly submit false reports may face disciplinary action

Good faith reporters will always be protected—regardless of whether the concern is ultimately substantiated.


9. Review and Amendments

This policy will be reviewed regularly to ensure compliance with laws, regulations, and best practices in corporate governance.
Any updates or amendments will be communicated to all employees and stakeholders.


10. Contact Information

For questions, clarification, or to submit a confidential report, please contact:

📧 Whistleblower Officer
reports@primartws.com
🌍 www.primartws.com

Contact Us

Email

info@primartws.com

shipments@primartws.com

Address

490 Larkshall Road, Highams Park, Chingford, London, E4
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