Privacy Policy

Last Updated: 14th June, 2025

Primart Worldwide Shipping (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or use our services.

By accessing our website or using any of our services, you agree to the practices described in this policy.

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1. Information We Collect

We may collect personal and non-personal information in the following categories:

a. Personal Information You Provide

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely by authorized payment providers)

• Identification documents for verification (if required)

• Information submitted through forms, inquiries, or account registration

• Shipment details (recipient information, package description, etc.)

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages viewed and browsing behavior

• Cookies and tracking technologies

• Log data (time, date, and duration of visits)

c. Information from Third Parties

We may receive information from:

• Payment processors

• Shipping partners

• Verification service providers

• Business partners assisting in service delivery

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2. How We Use Your Information

Primart Worldwide Shipping uses collected information for:

• Processing and delivering shipments

• Verifying your identity

• Managing bookings, payments, and account information

• Providing customer service and responding to inquiries

• Sending confirmations, notifications, and service updates

• Improving website performance and user experience

• Compliance with legal obligations, customs requirements, and regulatory frameworks

• Fraud prevention and security monitoring

• Internal recordkeeping and operational improvement

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3. Legal Basis for Processing (For UK & International Compliance)

We may process your information based on:

• Contractual necessity – to provide shipping and logistics services

• Legal obligations – customs, security, and regulatory requirements

• Legitimate interest – service improvement, fraud prevention, analytics

• User consent – for marketing, cookies, or optional data submissions

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4. Sharing of Information

We may share your information with:

a. Service Providers

• Shipping carriers and logistics partners

• Warehousing providers

• Payment processors

• IT support and system providers

• Security and verification agencies

b. Legal & Regulatory Authorities

We may disclose information when required by:

• Customs agencies

• Law enforcement

• Government authorities

• Court orders or legal proceedings

c. Business Partners

Trusted partners who assist in delivering our services.

We do not sell or rent your personal information to third parties.

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5. Data Security

We implement robust security measures to protect your information, including:

• Encrypted data storage

• Secure payment processing

• Firewalls and intrusion detection systems

• Access controls and authentication procedures

While we take all reasonable steps to safeguard information, no online platform can guarantee absolute security.

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6. Data Retention

We retain your information only as long as necessary to:

• Fulfill the purpose for which it was collected

• Meet legal, regulatory, or accounting requirements

• Resolve disputes and enforce agreements

Once no longer needed, your data will be securely deleted or anonymized.

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7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request corrections or updates

• Request deletion of your data

• Restrict or object to data processing

• Request a copy of your data

• Withdraw consent for optional processing

To exercise any rights, contact us at privacy@primartws.com.

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8. Cookies and Tracking Technologies

Primart Worldwide Shipping uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Improve website functionality

• Track website analytics

• Remember user preferences

You may disable cookies through your browser settings; however, some website features may not function correctly.

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9. International Data Transfers

As a global logistics company, your information may be transferred to and processed in countries outside your residence.
We ensure that all international transfers comply with applicable data protection laws.

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10. Third-Party Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of these external sites.
We encourage users to review each site’s privacy policy.

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11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, services, or operational practices.
All updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website and services indicates acceptance of any changes.

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12. Contact Information

For questions, concerns, or privacy requests, please contact us:

📧 privacy@primartws.com
🌍 www.primartws.com
🏢 Primart Worldwide Shipping – London, United Kingdom