Terms & Conditions
1. Introduction
Welcome to Primart Worldwide Shipping. These Terms and Conditions outline the rules and guidelines governing your use of our website and logistics services.
By accessing this website or using any of our services, you agree to comply with these Terms in full. If you do not agree, please discontinue use immediately.
2. Definitions
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“Company,” “we,” “us,” “our” refer to Primart Worldwide Shipping.
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“User,” “you,” “your” refer to any individual or business accessing our website or using our services.
3. Use of Our Services
Eligibility
By using our services, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.
Account Registration
Certain features may require you to create an account. You agree to:
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Provide accurate and complete information
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Keep your account details updated
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Maintain the confidentiality of your login credentials
Prohibited Activities
You agree not to:
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Attempt unauthorized access to our systems
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Disrupt or interfere with our website or operations
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Upload or spread harmful code
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Use our services for unlawful, fraudulent, or unethical activities
4. Shipping and Delivery
Shipping Policy
Information regarding shipping methods, fees, delivery timelines, and service availability can be found on our website. Delivery times may vary depending on:
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Destination
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Shipping service selected
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Customs clearance
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Local regulations
Delivery Confirmation
Once your shipment is successfully delivered, you will receive a confirmation email containing tracking information.
You are responsible for ensuring that all delivery details provided to us are correct.
5. Payment Terms
Pricing
All prices for our services are listed on our website or communicated during booking. Prices are subject to change without prior notice.
Payment Methods
We accept multiple payment options, including:
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Credit/debit cards
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Bank transfers
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Approved online payment systems
Full payment is required at the time of booking unless otherwise agreed in writing.
6. Cancellations and Refunds
Cancellation Policy
You may cancel your shipment within 24 hours of booking for a full refund. After this period, cancellation may not be possible depending on shipment status.
Refund Policy
If you believe you are entitled to a refund, you may submit a request within 3 business working days.
Refund eligibility will follow the guidelines provided in our official Refund Policy.
7. Limitation of Liability
Primart Worldwide Shipping shall not be liable for:
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Indirect, incidental, or consequential damages
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Delays caused by customs, weather, or external factors beyond our control
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Losses resulting from inaccurate delivery information provided by the user
Our maximum liability will not exceed the total amount paid by you for the specific service in question.
8. Indemnification
You agree to indemnify and hold harmless Primart Worldwide Shipping, its subsidiaries, employees, and partners from any claims, losses, damages, or expenses arising from your use of our services or violation of these Terms.
9. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the United Kingdom.
Any disputes arising under these Terms will fall under the exclusive jurisdiction of the courts of the United Kingdom.
10. Changes to Terms and Conditions
Primart Worldwide Shipping reserves the right to update or modify these Terms at any time. Changes become effective immediately upon publication on our website. Your continued use of our services constitutes acceptance of the updated Terms.
11. Contact Information
For any questions, concerns, or legal inquiries regarding these Terms, please contact us:
Contact Us
shipments@primartws.com